Warning this is a long post:
Wow seems like my year is not getting any better. First I did not get a raise this year, next I get the flu, some kind of way I fell back into old habits and upped my CC bill, mom has an infection with her toe, and my older brother who has been on his job 24+ years was just fired because he wont stop smoking pot and did not pass a random drug test. I have not added to my challenge like I am suppose and am $2k behind on my goal. In addition y cable bill is now up due to increase rates $71
And today I get an email from the idiot I have as a boss on my second job stating that I dropped the ball. Basically a resident was discharged from one hospital and moved to another on Friday, I work on Saturday. Some one called and told security he did nothing with the information or from what I gather now informed no one. I then get a call from her neighbor who is concerned and followed up as much as I could, once told by the security guard and former supervisor that he knew I assumed that my boss knew as well and went home
Here is a copy of the email I sent her as my response and of course she has yet to respond and I refuse to take the blame for this, the only thing I would have done differently was note in the log that I was informed by another employee that he too knew about the patient being discharged:
Let me clarify, I was informed by a resident that she was unable to reach Ms. X and that she called the hospital and was informed that she had been discharged. I did follow up, I thought by contacting the CC (skilled facility) in which I was told that she was not there, I later contacted the hospital and was on hold I'll say about 20 minutes (because of some emergency) I was then told that she was discharged. In addition, I called the resident's home and no answer. I also sent R (security) to check her apartment, after he checked her apartment I was told she was not there. So I re-read the notes in case I missed something....and nothing noted, had N (security guard/former supervisor) noted/followed up on Friday I think the problem would have been cleared up then. Anyhow, since nothing was noted I called Ms. X back trying to get as much information from her as possible, such as when she last spoke with her, and what the conversation was about. In the meantime N was in last night and mention to me that he knew Ms. L had been discharged from the hospital/not that she simply went out...so if he knew then I assumed that at the most J (supervisor) knew and what more follow up is needed if a former supervisor who knows company protocol is aware of situation as well has his/her manager is aware, what else is needed? What additional follow-up is needed?
I do not attend to come across angry but it does angry me that once again I am left holding the blame when clearly the situation was neglected prior to my shift an entire 24-hour later.
Have you spoken to N as to why nothing was noted? And if J was even aware? or anyone one else for that matter
If you have any questions please call xxxxx if I do not answer leave a message I am going to the library or email me I check my email on a regular basis
Now I am ticked off because not only did she accuse me of not doing my job but she did my annual review in which I only worked with her a total of 6 hours that right 6 hours for the year and was told that my appears was not u to par, mind you I wear a uniform that is always cleaned and iron. For the measly few dollars that one makes this little job is so stressful the entire place is ran like a circus. People are promoted based on who they know and not what they know
Warning this is a long post: