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Trying to get a refund is such a pain

May 19th, 2007 at 03:58 pm

Called Cingular or At&t which ever one they go by and spoke with Mike Gagon who stated he needed to look over my account, I do not know why when he clearly sees the credit of $83.60. Then he states it has already been processed I say to him I know tht is why I am calling for a refund I paid the bill twice and what happens next he places me on hold. Come on, I can see if I owed them money, but the same bill was paid twice. Anyhow he comes back and tell me I will receive a credit in about 6 to 10 days, my next bill will be due in 10 days. And of course he could not give me a reference number that is why I am posting here

unbelievable

1 Responses to “Trying to get a refund is such a pain”

  1. fairy74 Says:

    What a bunch of morons! I just cancelled my cingular cell service and I am so happy! Hope your situation gets resolved correctly and quickly...

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