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Received my refund

May 27th, 2008 at 01:37 pm

I called AT & T for a refund and the idiot I spoke to told me he could not give me a refund. Now I only wanted to refund for the this year being that I never reviewed my bill and simply paid it. When I asked to speak to his supervisor he informed me that his supervisor would not give me a refund either, I informed him to then let me speak to his supervisor. Anyhow to make a long story short I got a credit of $45 from the supervisor who was not going to give me the refund. I also called regarding my cellphone and my contract is up next March so I will cancel then and switch to MetroPCS

4 Responses to “Received my refund”

  1. koppur Says:

    Sweet! I love it when customer service people get all pissy and tell you talkking to their suporvisor won't help. Then, when they do help, it cracks me up. Stupid people. Smile

  2. Petunia Says:

    Good for you! Your persistance paid off.

  3. managinglife Says:

    Amber 1/AT&T 0!

  4. Aleta Says:

    That was great. You didn't stop with the customer service person. Besides they don't have the authority to do what you needed. Persistence pays off. It's your money not theirs and paying for something that you don't even use.

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