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Received my refund

May 27th, 2008 at 02:37 pm

I called AT & T for a refund and the idiot I spoke to told me he could not give me a refund. Now I only wanted to refund for the this year being that I never reviewed my bill and simply paid it. When I asked to speak to his supervisor he informed me that his supervisor would not give me a refund either, I informed him to then let me speak to his supervisor. Anyhow to make a long story short I got a credit of $45 from the supervisor who was not going to give me the refund. I also called regarding my cellphone and my contract is up next March so I will cancel then and switch to MetroPCS

4 Responses to “Received my refund”

  1. koppur Says:
    1211896960

    Sweet! I love it when customer service people get all pissy and tell you talkking to their suporvisor won't help. Then, when they do help, it cracks me up. Stupid people. Smile

  2. Petunia Says:
    1211898864

    Good for you! Your persistance paid off.

  3. managinglife Says:
    1211899819

    Amber 1/AT&T 0!

  4. Aleta Says:
    1211910266

    That was great. You didn't stop with the customer service person. Besides they don't have the authority to do what you needed. Persistence pays off. It's your money not theirs and paying for something that you don't even use.

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