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Bank's error, Part IV

April 21st, 2006 at 02:42 pm

Wow I am going crazy trying to get my $25.00 from the bank now they want a letter from the institution that will not issue the refund. Of course you all know that, that bank won’t write a letter. So now I am contacting the BBB regarding both banks and plan on closing my account at the credit union. At least the bank who made the error was willing to issue the refund but they need proof that I have not received those fund back and I can’t say I blame them. Anyway at least the service rep that I spoke with did a conference call with the other bank who acknowledge that they would not write a letter (jerks) she stated she would note my account and for me to go in and see the branch manager who will issue a check to the other bank who then deposit to my account. This whole ordeal is crazy

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